Refund Policy

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Leafy Legends Refund Policy

At Leafy Legends, we understand that plans can change. Our refund policy ensures fairness while maintaining the integrity of our event planning.

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1. Cancellation & Refund Eligibility

• A 50% non-refundable deposit is required at the time of booking to secure your event date.

• The remaining balance must be paid at least 7 days before the event.

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1.1 Refunds for Cancellations by the Customer

• Cancellations with 48+ hours’ notice before the event will not be charged beyond the deposit. The depsosit is non-refundable.

• Cancellations within 48 hours of the event are non-refundable.

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1.2 Refunds for Cancellations by Leafy Legends

• If Leafy Legends cancels an event due to unforeseen circumstances, customers will receive a full refund or the option to reschedule.

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2. Weather-Related Refunds & Rescheduling

• If weather conditions are unsafe (e.g., high winds, storms), we may need to postpone your event. In such cases, we will:

  • Offer an alternative date

  • Relocate to an indoor venue if feasible

  • Provide a full refund if rescheduling is not possible

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3. No-Show Policy

• If a customer fails to attend without prior notice, no refund will be issued.

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4. Refund Processing

• Approved refunds will be processed within 7 business days via the original payment method.

• Leafy Legends is not responsible for delays caused by third-party payment providers.

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5. Exceptional Circumstances

• Refunds may be considered on a case-by-case basis for emergencies or extenuating circumstances.

• Requests must be submitted in writing to leafylegends@outlook.com

By booking with Leafy Legends, you agree to this refund policy.

For any questions or refund requests, please contact us at leafylegends@outlook.com

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